If you still need help, select Contact Support to be routed to the best support option.Īdmins should view Help for OneDrive Admins, the OneDrive Tech Community or contact Microsoft 365 for business support. Save photos and videos to OneDrive automaticallyįor help with your Microsoft account and subscriptions, visit Account & Billing Help.įor technical support, go to Contact Microsoft Support, enter your problem and select Get Help. Once the video is offline you'll be able to play it. Tap the Offline command in the top right (cloud with the download icon).

To play videos already in the new format, please do the following: To return your videos back to the standard format, please do the following: We're actively working on updating OneDrive to support playback of these videos. With iOS 11, Apple introduced a new video format that is not compatible with many devices and services.

Workarounds for sharing and viewing videos in iOS 11 Launch the Apple TV app on your Mac Under the TV menu, choose Preferences Click on the Advanced icon Click Reset Warnings Next click on Reset Cache Now click on Clear Play History In the.

Note: To learn more about recommended and supported video formats on Stream on SharePoint, check out: The new version of Microsoft Stream - Microsoft Stream | Microsoft Docs. To maximize compatibility, SharePoint, OneDrive, Teams, Yammer, and Stream (on SharePoint) supports an extensive list of popular formats including the following audio codecs: To maximize compatibility, SharePoint, OneDrive, Teams, Yammer, and Stream (on SharePoint) supports an extensive list of popular formats including the following video codecs: Note: DRM-protected video files can’t be played on OneDrive.

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